General data protection regulation
**WePair Tech GDPR Privacy Notice**
**Effective Date:** 09/18/2024
At WePair Tech, we are committed to complying with the General Data Protection Regulation (GDPR). This notice outlines your rights under the GDPR and how we process and protect your personal data when you use our services.
1. **Data Controller**
WePair Tech is the data controller responsible for the processing of your personal data. If you have any questions regarding your data or this notice, please contact us at:
WePair Tech
Email: contact@wepairtech.com
Phone: 707-408-2341
2. **Personal Data We Collect**
We may collect and process the following personal data:
– **Identity Information:** Name, contact details, and other identifying information you provide.
– **Device Information:** Details related to the repair of your device, such as device model and serial number.
– **Transaction Information:** Payment and billing details.
– **Communication Information:** Correspondence between you and WePair Tech (e.g., emails, phone calls).
3. **How We Use Your Personal Data**
We collect and use your personal data for the following purposes:
– To provide you with our phone repair services.
– To process payments and manage transactions.
– To communicate with you about your service, including status updates and customer support.
– To comply with legal obligations or regulatory requirements.
4. **Legal Basis for Processing Your Data**
Under GDPR, we rely on the following legal bases for processing your personal data:
– **Contractual Necessity:** To perform the services you request, such as device repairs.
– **Legal Obligation:** To comply with applicable laws, including tax and accounting requirements.
– **Legitimate Interests:** To improve our services, enhance customer experience, and ensure the security of our operations.
– **Consent:** For any specific marketing communications, you will have the choice to opt-in.
5. **Your GDPR Rights**
As a data subject under the GDPR, you have the following rights regarding your personal data:
– **Right to Access:** You can request access to the personal data we hold about you.
– **Right to Rectification:** You can request corrections to any inaccurate or incomplete data.
– **Right to Erasure:** You can request the deletion of your data under certain conditions (e.g., when it’s no longer necessary for the purposes for which it was collected).
– **Right to Restrict Processing:** You can ask us to limit the processing of your data in certain situations.
– **Right to Data Portability:** You can request that we provide your personal data in a structured, machine-readable format.
– **Right to Object:** You can object to the processing of your data for direct marketing or other legitimate interest purposes.
– **Right to Withdraw Consent:** If you have provided consent for specific processing activities, you can withdraw it at any time.
6. **Data Retention**
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once these purposes are fulfilled, your data will be securely deleted or anonymized.
7. **Data Sharing**
We do not share your personal data with third parties except:
– When required to perform services (e.g., with payment processors).
– To comply with legal obligations or law enforcement requests.
– With trusted service providers that assist us in operating our business (e.g., cloud storage providers), under strict confidentiality agreements.
8. **International Data Transfers**
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected by appropriate safeguards, such as standard contractual clauses or data transfer agreements, in accordance with GDPR requirements.
9. **Data Security**
We implement strict security measures, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
10. **Lodging a Complaint**
If you believe that WePair Tech has infringed upon your rights under the GDPR, you have the right to lodge a complaint with your local data protection authority.
11. **Changes to this GDPR Notice**
We may update this GDPR Privacy Notice from time to time to reflect changes in our data processing practices. We encourage you to review this notice periodically.
By using WePair Tech’s services, you acknowledge that you have read and understood this GDPR Privacy Notice and agree to its terms.
For any questions, please contact us at:
WePair Tech
Email: contact@wepairtech.com
Phone: 707-408-2341
This notice is provided in compliance with the GDPR and explains how we protect your rights and personal data.